top of page

DELIVERY SERVICE FAQs

  • How does your service work?
    We have simply partnered almost every Delivery Service, Haulage and Towing Service Provider in Ghana, so you simply use any of our 3 Request channels to request for their service and in a matter of 2mins we connect you to the nearest available Rider. Use any one of these request channels and in 2mins you'll be connected. 1- Dial *711*7# on all networks in Ghana 2- Call 0244909570 to make your request 3- Click on Request button on this website
  • Can I see the cost before confirming a request?
    Yes! Every request is charged based on the distance a Rider covers and you will see the distance, the cost and even an estimated time for the delivery before you confirm your request.
  • Do the services cover all regions in Ghana?
    Yes! Because we have partnered almost every Courier Service, Haulage and Towing Service Provider in Ghana, you are sure to enjoy these services in any part of country.
  • Are your Service Providers safe to work with?
    Yes! We run a thorough background checks on every single one of them and make sure they are in good standing with all the governing laws and requirements of their respective service industry before they get enlisted on our platform. So be rest assured to be in good hands anytime you use our platform. Don't forget to Rate the Riders when ever they get the opportunity to serve you.
  • Can I Rate a Rider?
    Yes! We take Rider Ratings very seriously and we've made every provision to make sure you can give us feedback on your experience with our partner riders and let us know how you and your packages are treated. You have five categories of rating a rider. Dial the USSD Code *711*7# and select "Service History" then "Rate Rider".
  • How can I know when my package is delivered?
    Yes! We send SMS message to you (the sender) immediately the recipient of the package recieves and confirms reciept on our USSD (*711*7*1#) code. You can even see a live update of the status of your package by dialing *711*7# and selecting "Service History" on the same phone you used in making the request.
  • If I run a Delivery, Haulage or Towing Service, can my business be enlisted too?"
    Sure, why not? Just apply here or Call +233-244909570 and our partner relation managers are ready to get you on-board and to hit the road running, as long as you meet our basic requirement.
bottom of page